About
Experience first. AI as the multiplier.
Transforming Delivery, Quality & Client Confidence through Experience, Communication and Practical AI.
Qualivance
AI-Powered Delivery & Quality Transformation Consultant
Who I Am
I'm an IT delivery and quality leader with more than 20 years of experience in IT services. I have worked across testing, quality engineering, delivery and program management, always close to the client.
What I Have Learned
Most delivery problems are not technical. They come from unclear governance, weak quality practices and communication that breaks down under pressure. Fix those, and technology starts working for you.
What Problems I Solve
I help growing IT businesses make delivery predictable, prove their quality and keep clients confident, especially when projects get difficult.
Why I Started This Practice
I saw too many capable teams lose client trust for avoidable reasons. I started this practice to give growing businesses the senior delivery thinking usually only large enterprises can afford.
My philosophy
Wisdom + technology, in that order
Every engagement follows the same flow: understanding comes before tools, and trust is the outcome I measure.
01
Wisdom
02
Clarity
03
Execution
04
Quality
05
Trust
06
Transformation
My experience
A steady progression
- 1
1995
High Secondary School Education
Kendra Vidyalaya
- 2
1998
Degree Education
Surendranath College, Calcutta University
- 3
2006
MCA
New Horizon College of Engineering, VTU University
- 4
20+ yrs
IT Services
CSC India Pvt Ltd, Infosys Ltd, Coforge Ltd
- Testing
- Quality
- Delivery
- Program Management
- Stakeholder Leadership
- AI-Enabled Transformation
My Approach
Discover, diagnose, design, implement, measure. I work alongside your team, prioritise quick wins and build lasting habits rather than shelf-ware reports.
My Experience
Two decades across healthcare, banking and BFSI, staffing and HR technology, retail and IT services, from hands-on testing to stakeholder leadership.
My Capabilities
Delivery governance, quality engineering, stakeholder and executive communication, training and coaching, and practical AI solution building.
Why AI Matters
AI is not my 20-year speciality; delivery and quality are. AI is the multiplier: it lets the right processes run faster, with less manual effort and better visibility.
What I Am Building
A small lab of practical AI prototypes for delivery risk, stakeholder communication and quality engineering, designed around real business workflows.
Who I Help
Owners, CEOs, CTOs, delivery heads and QA heads of growing IT services, software, QA, outsourcing, data and cloud businesses, and IT start-ups.
Credentials
Credibility stack
How trust is built
Experience
- 20+ years
- IT services
- Complex projects
- Leadership
Expertise
- Delivery
- Quality
- Communication
- AI enablement
Proof
- Case studies
- AI demos
- Testimonials
- Recommendations
How to work with me
Start with a short, no-obligation conversation
Tell me about your business and the challenge in front of you. If there's a fit, I'll suggest the lightest way to start, usually the Health Audit.